Cookie Policy

This Cookie Policy explains how Rougarou National, LLC ("Rougarou National," "Company," "we," "our," or "us") uses cookies and similar technologies on our website and customer portal. It should be read together with our Privacy Policy and Terms of Use.

Cookies are small text files placed on your device by a website you visit. We also use related technologies such as local storage, session storage, and similar browser APIs (collectively referred to in this policy as "cookies") to operate and secure our services.

We use cookies and similar technologies to:

• Keep you signed in to your customer, driver, or admin account;
• Remember your preferences and portal settings;
• Maintain secure sessions and protect against fraud or abuse;
• Process payments securely through Stripe;
• Measure performance and improve our website and portal;
• Deliver push notifications and service updates when enabled.

Strictly Necessary

Required for core functionality such as authentication, session management, security, payment processing, and saving your acceptance of service agreements. These cannot be disabled without breaking the portal.

Functional

Remember choices you make—such as your portal view, notification preferences, and interface settings—to provide a more personalized experience.

Performance and Analytics

Help us understand how the website and portal are used so we can monitor reliability, troubleshoot issues, and improve our services.

Third-Party

Some features rely on third-party providers that may set their own cookies, including Stripe (payment processing), Google Maps (mapping and routing), and our hosting and notification providers. These cookies are governed by the respective third-party privacy and cookie policies.

The following third parties may set cookies through our services:

• Stripe — payment processing and fraud prevention
• Google Maps — address lookup and routing
• Squarespace — marketing website hosting
• Lovable — customer portal hosting
• Email and push notification providers

We do not control these third-party cookies. Please review the respective providers' policies for more information.

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them. Authentication cookies typically last for the duration of your signed-in session and are refreshed automatically while you are active.

Most browsers allow you to control cookies through their settings. You can:

• View cookies stored on your device;
• Delete some or all cookies;
• Block cookies from specific sites or all sites;
• Receive a prompt before a cookie is stored.

Disabling strictly necessary cookies will prevent you from signing in or using core portal features. You may also disable push notifications at any time through your browser or device settings.

Some browsers offer a "Do Not Track" signal. Because there is no consistent industry standard for how to respond to these signals, our website and portal do not currently respond to them.

We may update this Cookie Policy from time to time. Updated versions will be posted on our website and customer portal with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

If you have questions about this Cookie Policy, please contact: